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Policy of refund of merchandise
A user may return a product at the time of delivery. (Within 3 days)
- If the product is not as expected by the user
- If the product is found damaged during delivery
- When in doubt about product quality and quantity
- If found to be unhealthy / unexpected
- If the product wrapping is not satisfied
- In case of inappropriate use of the product But the following products may not be eligible for refund or replacement:
- If the product is damaged due to misuse
- Product damage caused by incidental damage
- Any edible product that has been used / planted
- Any product that is returned without all original wrapping accessories.
We do our best to serve our users. But in any case, if we fail to fulfill our promise, we will let you know within 24 hours via phone / email. If we fail to complete the service, and require a refund, it will be completed within a maximum of 7 days of our confession.
We produce only a few products. Still tries to control the quality of all products, but does not guarantee any quality. We believe that the manufacturer / seller / supplier is fully capable of ensuring the quality of each product.
If any user finds a product that is detrimental to our health, life or safety at the time of delivery of the product, we assume full responsibility and will refund the product. If the user faces a threat after 12 hours of delivery, we will consider this to be a quality assurance from the manufacturer or suppliers.